{"id":578,"date":"2020-10-02T23:37:17","date_gmt":"2020-10-02T21:37:17","guid":{"rendered":"http:\/\/robertkalweit.com\/en\/?page_id=578"},"modified":"2021-05-28T22:44:23","modified_gmt":"2021-05-28T20:44:23","slug":"complementing-services","status":"publish","type":"page","link":"https:\/\/robertkalweit.com\/en\/complementing-services\/","title":{"rendered":"Complementing services"},"content":{"rendered":"\n<p>The <a href=\"https:\/\/agilemanifesto.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agile Manifesto<\/a> tells us \u201cIndividuals and interactions are more important than processes and tools.\u201d It also says that of course there is value in processes and tools. The three main pillars of my work focus on all aspects of agile already, but leave out the processes and tools side.<\/p>\n\n\n\n<p>I consider both <a href=\"https:\/\/www.atlassian.com\/software\/jira\" target=\"_blank\" rel=\"noreferrer noopener\">JIRA<\/a> &amp; <a href=\"https:\/\/www.atlassian.com\/software\/confluence\" target=\"_blank\" rel=\"noreferrer noopener\">Confluence<\/a> as well as good moderation techniques as great additions and highly valuable to overall agile strategies. An easy-to-understand JIRA- and Confluence setup, that helps people get things done, can be one giant leap for a company. The success of Scrum ceremonies and other meetings depends strongly on balanced and solution oriented moderation. I don\u2019t only do this myself, I also support teams in achieving excellence in these criteria.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"688\" height=\"230\" data-attachment-id=\"560\" data-permalink=\"https:\/\/robertkalweit.com\/en\/agile-coaching\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions\/\" data-orig-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?fit=2560%2C858&amp;ssl=1\" data-orig-size=\"2560,858\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Robert Kalweit Agile Values &amp;#8211; Agile Manifesto &amp;#8211; Individuals and interactions over processes and tools\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?fit=300%2C101&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?fit=688%2C230&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions.jpg?resize=688%2C230&#038;ssl=1\" alt=\"Individuals and interactions over processes and tools\" class=\"wp-image-560\" srcset=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?resize=1024%2C343&amp;ssl=1 1024w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?resize=300%2C101&amp;ssl=1 300w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?resize=768%2C257&amp;ssl=1 768w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?resize=1536%2C515&amp;ssl=1 1536w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?resize=2048%2C687&amp;ssl=1 2048w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?resize=1600%2C536&amp;ssl=1 1600w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-scaled.jpg?w=1376&amp;ssl=1 1376w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><figcaption>That is, while there is value in the items on the right, we value the items on the left more.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Workshop\/Off-site Planning, Structuring and Moderation<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft size-large is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"580\" data-permalink=\"https:\/\/robertkalweit.com\/en\/complementing-services\/robert-kalweit-complementing-services-offsite-moderation\/\" data-orig-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?fit=1588%2C1928&amp;ssl=1\" data-orig-size=\"1588,1928\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Robert Kalweit complementing services &amp;#8211; Offsite Moderation\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?fit=247%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?fit=688%2C836&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?resize=281%2C341&#038;ssl=1\" alt=\"Robert Kalweit complementing services - Offsite Moderation\" class=\"wp-image-580\" width=\"281\" height=\"341\" srcset=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?resize=843%2C1024&amp;ssl=1 843w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?resize=247%2C300&amp;ssl=1 247w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?resize=768%2C932&amp;ssl=1 768w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?resize=1265%2C1536&amp;ssl=1 1265w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?w=1588&amp;ssl=1 1588w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-complementing-services-offsite-moderation.jpg?w=1376&amp;ssl=1 1376w\" sizes=\"auto, (max-width: 281px) 100vw, 281px\" \/><\/figure><\/div>\n\n\n\n<p>Running successful workshops or team offsites and achieving greatness together needs two things: Good preparation and excellent moderation. The preparation will strongly require your collaboration, since the main goal is to achieve outcomes that are valuable to you. Let\u2019s plan this together!<\/p>\n\n\n\n<p>While <em>agile<\/em> is what I\u2019m most passionate about, moderation is what brought me there in the first place. Thinking back: The mix of desire and talent for moderation made me a good project manager during my studies and a good ScrumMaster right after. Starting with small teams, progressing to bigger teams running productive workshops all the way to running department offsites with several dozen participants, I\u2019m proficient in the do&#8217;s and don&#8217;ts of moderation.<\/p>\n\n\n\n<p>What do you need moderation for?<\/p>\n\n\n\n<p>Change management, Project workshop, Team building, <a href=\"\/en\/2020\/06\/07\/motto-posters-of-trust-values-workshop\/\">Themed off-site<\/a>?<\/p>\n\n\n\n<p>What all potential workshops or offsites have in common is the need for thorough preparation.<\/p>\n\n\n\n<p>Depending on size and context we need to know participants&#8217; expectations upfront, or we\u2019ll gather it as part of the workshop. A consistent agenda is essential to workshop success. On the moderation level each potential session in itself has properties of change management:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Motivation in general (Why are we doing what we want to do for the next 2 hours \/ 4 hours \/ 1 day \/ 3 days?)<\/li><li>Motivation of each individual (Why is your expertise needed for this endeavor?)<\/li><li>Knowledge (Find out, together, what to do.)<\/li><li>Ability (Determine and\/or agree on how to do this.)<\/li><\/ul>\n\n\n\n<p>In the preparation we will build an agenda, that will lead the team from&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-subtle-pale-pink-background-color has-fixed-layout has-background\"><tbody><tr><td>any given input<\/td><td>across a first step<\/td><\/tr><tr><td>and a second step<\/td><td>to the desired result.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Each of these four steps is executed using moderation techniques tailored to the individual step goal and audience. Depending on the duration of a session, I will spice this up with ice-breaker activities, energizing fun exercises and closure activities for cool-down.<\/p>\n\n\n\n<p>(Effort: Event duration +100% preparation time, 2d off-site requires 2d preparation)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Workshop\/Off-site Moderation<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"779\" data-permalink=\"https:\/\/robertkalweit.com\/en\/services\/robertkalweit-service-moderator\/\" data-orig-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Moderator.png?fit=1182%2C1182&amp;ssl=1\" data-orig-size=\"1182,1182\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Moderator\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Moderator.png?fit=300%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Moderator.png?fit=688%2C688&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Moderator.png?resize=256%2C256&#038;ssl=1\" alt=\"Moderator\" class=\"wp-image-779\" width=\"256\" height=\"256\" srcset=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Moderator.png?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Moderator.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Moderator.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Moderator.png?resize=768%2C768&amp;ssl=1 768w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Moderator.png?w=1182&amp;ssl=1 1182w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/figure><\/div>\n\n\n\n<p>Of course I don\u2019t need to be involved in planning and structuring a workshop or off-site in order to provide good moderation.<\/p>\n\n\n\n<p>In order to lead an event towards a goal a moderator needs to have two things: A good overview of the topic and the planned (!) agenda of the event as well as a good feeling for the participants and their emotions. Over the course of an event like this, team members act, interact with and respond to one another &#8211; meanwhile the moderator needs to cater to everyone\u2019s emotions and potentially change the course of the session be it publicly in collaboration with the group or situationally behind the scenes based on their own experience.<\/p>\n\n\n\n<p>Sheer moderation bears the risk of either disappointing the participants, because their feelings and needs aren\u2019t being catered to, or to disappoint the hosts (usually the moderators&#8217; clients) because of deviations from the original agenda.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"688\" height=\"322\" data-attachment-id=\"563\" data-permalink=\"https:\/\/robertkalweit.com\/en\/agile-coaching\/robert-kalweit-agile-values-agile-manifesto-4-responding-change\/\" data-orig-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?fit=2477%2C1158&amp;ssl=1\" data-orig-size=\"2477,1158\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Robert Kalweit Agile Values &amp;#8211; Agile Manifesto &amp;#8211; Responding to change over following a plan\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?fit=300%2C140&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?fit=688%2C322&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?resize=688%2C322&#038;ssl=1\" alt=\"over contract negotiation Responding to change over following a plan\" class=\"wp-image-563\" srcset=\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?resize=1024%2C479&amp;ssl=1 1024w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?resize=300%2C140&amp;ssl=1 300w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?resize=768%2C359&amp;ssl=1 768w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?resize=1536%2C718&amp;ssl=1 1536w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?resize=2048%2C957&amp;ssl=1 2048w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?resize=1600%2C748&amp;ssl=1 1600w, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-4-responding-change.jpg?w=1376&amp;ssl=1 1376w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><figcaption>That is, while there is value in the items on the right, we value the items on the left more.<\/figcaption><\/figure>\n\n\n\n<p>Aligned with my own values, I usually chose \u201cResponding to Change\u201d over following the plan. The short-term disappointment of the client weighs less heavily than the long-term disappointment of the clients employees.<\/p>\n\n\n\n<p>Effort: Event duration + debriefing<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Moderation training<\/h2>\n\n\n\n<p>How to become a better moderator? This training helps people in just about any role, be it ScrumMasters, Product Owners, developers on different levels, leaders of any kind, to moderate meetings and workshops better. \u201cBetter\u201d means more solution oriented, more collaborative, more engaging, more interactive.<\/p>\n\n\n\n<p>In the training I\u2019ll qualify people to<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>prepare\/set better agendas and structure a session<\/li><li>become aware of different types of decisions and how to achieve them<\/li><li>keep control of the session even if participants are challenging<\/li><li>increase engagement through more interaction with all participants<\/li><\/ul>\n\n\n\n<p>(1 day)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>JIRA Training for working agile<\/strong><\/h2>\n\n\n\n<p>Personally: I love working with physical whiteboards and I\u2019m convinced they\u2019re the single best tool for practicing agile ways of working. So why does an agile coach offer JIRA trainings? Only because people use JIRA, they\u2019re not agile. However, with growing complexity in huge organizations and remote working we\u2019re benefiting from using <em>some<\/em> tools. JIRA not only needs some attention in administering it &#8211; already just using it can be challenging at times. In this training I will help you avoid common pitfalls and teach you how to reconcile agile practices and working with JIRA to keep things simpler and be faster.&nbsp;<\/p>\n\n\n\n<p>(0.5 days)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>JIRA- and Confluence Administration<\/strong><\/h2>\n\n\n\n<p>Setting up JIRA- and Confluence for collaboration is great, but administration of these complex tools is complex as well. As a tool JIRA needs to <em>help<\/em> the people in your organization and <em>represent and support<\/em> your processes. To establish this state is my goal. No company should bend itself over it\u2019s tools. I can help you weed out an old system or set up a fresh install with you, customize it and teach you how to keep weeds out in the first place. Having worked as JIRA administrator for years has enabled me to professionally and pragmatically support you in JIRA administration.<\/p>\n\n\n\n<p>(2 days+ depending on complexity)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Scrum Assessment<\/strong><\/h2>\n\n\n\n<p>Assessing where you stand in your agile journey and identifying improvements holds value regardless of your agile \u201cmaturity\u201d. Are you already working agile? How is the understanding for agile ways of working among your employees? Do you see room for improvement and are looking for support?<\/p>\n\n\n\n<p>Together we\u2019ll use objective criteria to evaluate where you stand. I will observe your teams in and outside of meetings and conduct interviews about the development process. You will receive detailed feedback. Afterwards we\u2019ll collaborate potentially even with more participants on where the biggest potential is and how to unleash it.<\/p>\n\n\n\n<p>(2 to 4 weeks)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contact me<\/strong><\/h2>\n\n\n<div class=\"wp-block-jetpack-contact-form\"><a href=\"https:\/\/robertkalweit.com\/en\/complementing-services\/\" target=\"_blank\" rel=\"noopener noreferrer\">Submit a form.<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>The Agile Manifesto tells us \u201cIndividuals and interactions are more important than processes and tools.\u201d It also says that of&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-578","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complementing services &#8211; Robert Kalweit \u2013 Agile Coach<\/title>\n<meta name=\"description\" content=\"My complementing services include workshop and offsite moderation, training in tools such as JIRA &amp; Confluence, moderation training and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/robertkalweit.com\/en\/complementing-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complementing services &#8211; Robert Kalweit \u2013 Agile Coach\" \/>\n<meta property=\"og:description\" content=\"My complementing services include workshop and offsite moderation, training in tools such as JIRA &amp; Confluence, moderation training and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/robertkalweit.com\/en\/complementing-services\/\" \/>\n<meta property=\"og:site_name\" content=\"Robert Kalweit \u2013 Agile Coach\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-28T20:44:23+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-1024x343.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@EU_GamerAgilist\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/robertkalweit.com\/en\/complementing-services\/\",\"url\":\"https:\/\/robertkalweit.com\/en\/complementing-services\/\",\"name\":\"Complementing services &#8211; Robert Kalweit \u2013 Agile Coach\",\"isPartOf\":{\"@id\":\"https:\/\/robertkalweit.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/robertkalweit.com\/en\/complementing-services\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/robertkalweit.com\/en\/complementing-services\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-1024x343.jpg\",\"datePublished\":\"2020-10-02T21:37:17+00:00\",\"dateModified\":\"2021-05-28T20:44:23+00:00\",\"description\":\"My complementing services include workshop and offsite moderation, training in tools such as JIRA & Confluence, moderation training and more.\",\"breadcrumb\":{\"@id\":\"https:\/\/robertkalweit.com\/en\/complementing-services\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/robertkalweit.com\/en\/complementing-services\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/robertkalweit.com\/en\/complementing-services\/#primaryimage\",\"url\":\"http:\/\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-1024x343.jpg\",\"contentUrl\":\"http:\/\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-1024x343.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/robertkalweit.com\/en\/complementing-services\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/robertkalweit.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Complementing services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/robertkalweit.com\/en\/#website\",\"url\":\"https:\/\/robertkalweit.com\/en\/\",\"name\":\"Robert Kalweit - Agile Coach\",\"description\":\"Puts people at the heart of value creation\",\"publisher\":{\"@id\":\"https:\/\/robertkalweit.com\/en\/#\/schema\/person\/5ddc59e2079b19368de153e3240494b5\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/robertkalweit.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/robertkalweit.com\/en\/#\/schema\/person\/5ddc59e2079b19368de153e3240494b5\",\"name\":\"Robert Kalweit\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/robertkalweit.com\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/07\/210414_Logo_Robert-Kalweit_RZ-1.png?fit=1881%2C937&ssl=1\",\"contentUrl\":\"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/07\/210414_Logo_Robert-Kalweit_RZ-1.png?fit=1881%2C937&ssl=1\",\"width\":1881,\"height\":937,\"caption\":\"Robert Kalweit\"},\"logo\":{\"@id\":\"https:\/\/robertkalweit.com\/en\/#\/schema\/person\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/robertkalweit\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Complementing services &#8211; Robert Kalweit \u2013 Agile Coach","description":"My complementing services include workshop and offsite moderation, training in tools such as JIRA & Confluence, moderation training and more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/robertkalweit.com\/en\/complementing-services\/","og_locale":"en_US","og_type":"article","og_title":"Complementing services &#8211; Robert Kalweit \u2013 Agile Coach","og_description":"My complementing services include workshop and offsite moderation, training in tools such as JIRA & Confluence, moderation training and more.","og_url":"https:\/\/robertkalweit.com\/en\/complementing-services\/","og_site_name":"Robert Kalweit \u2013 Agile Coach","article_modified_time":"2021-05-28T20:44:23+00:00","og_image":[{"url":"http:\/\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-1024x343.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@EU_GamerAgilist","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/robertkalweit.com\/en\/complementing-services\/","url":"https:\/\/robertkalweit.com\/en\/complementing-services\/","name":"Complementing services &#8211; Robert Kalweit \u2013 Agile Coach","isPartOf":{"@id":"https:\/\/robertkalweit.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/robertkalweit.com\/en\/complementing-services\/#primaryimage"},"image":{"@id":"https:\/\/robertkalweit.com\/en\/complementing-services\/#primaryimage"},"thumbnailUrl":"http:\/\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-1024x343.jpg","datePublished":"2020-10-02T21:37:17+00:00","dateModified":"2021-05-28T20:44:23+00:00","description":"My complementing services include workshop and offsite moderation, training in tools such as JIRA & Confluence, moderation training and more.","breadcrumb":{"@id":"https:\/\/robertkalweit.com\/en\/complementing-services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/robertkalweit.com\/en\/complementing-services\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/robertkalweit.com\/en\/complementing-services\/#primaryimage","url":"http:\/\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-1024x343.jpg","contentUrl":"http:\/\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/robert-kalweit-agile-values-agile-manifesto-1-individualsinteractions-1024x343.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/robertkalweit.com\/en\/complementing-services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/robertkalweit.com\/en\/"},{"@type":"ListItem","position":2,"name":"Complementing services"}]},{"@type":"WebSite","@id":"https:\/\/robertkalweit.com\/en\/#website","url":"https:\/\/robertkalweit.com\/en\/","name":"Robert Kalweit - Agile Coach","description":"Puts people at the heart of value creation","publisher":{"@id":"https:\/\/robertkalweit.com\/en\/#\/schema\/person\/5ddc59e2079b19368de153e3240494b5"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/robertkalweit.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/robertkalweit.com\/en\/#\/schema\/person\/5ddc59e2079b19368de153e3240494b5","name":"Robert Kalweit","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/robertkalweit.com\/en\/#\/schema\/person\/image\/","url":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/07\/210414_Logo_Robert-Kalweit_RZ-1.png?fit=1881%2C937&ssl=1","contentUrl":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/07\/210414_Logo_Robert-Kalweit_RZ-1.png?fit=1881%2C937&ssl=1","width":1881,"height":937,"caption":"Robert Kalweit"},"logo":{"@id":"https:\/\/robertkalweit.com\/en\/#\/schema\/person\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/in\/robertkalweit\/"]}]}},"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P9hHzD-9k","jetpack-related-posts":[{"id":8,"url":"https:\/\/robertkalweit.com\/en\/services\/","url_meta":{"origin":578,"position":0},"title":"Services","author":"Robert Kalweit","date":"16. October 2017","format":false,"excerpt":"I have made it my mission to put people at the heart of value creation, because software development is a team sport. It\u2019s a creative effort that can not be predetermined. I\u2019ve been working in software development as a project manager, ScrumMaster, Product Owner, Agile Coaches Team Lead, JIRA-, Confluence-\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Agile Coach","src":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":9,"url":"https:\/\/robertkalweit.com\/en\/portfolio\/","url_meta":{"origin":578,"position":1},"title":"Portfolio","author":"Robert Kalweit","date":"16. October 2017","format":false,"excerpt":"South Pole Agile Coach, ScrumMaster, advisor on product development, coaching of Product Owners and ScrumMasters Berlin & Amsterdam, October 2022 - April 2023 D-LABS ScrumMaster, organizational development, person of trust, 1:1 coaching Berlin & Stuttgart, August 2021 - September 2022 Quandoo Agile Coach, JIRA administrator, Scrum trainings, workshops on project\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2025\/09\/DLABS-logo.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":557,"url":"https:\/\/robertkalweit.com\/en\/agile-coaching\/","url_meta":{"origin":578,"position":2},"title":"Agile Coaching","author":"Robert Kalweit","date":"2. October 2020","format":false,"excerpt":"Merely implementing agile practices can be done quickly, but is rarely sustainable. The agile coaching pillar of my work is helping you to enable agile ways of working throughout your organization by fostering agile mindsets. Agile coaching is more than just telling people how to do things - it\u2019s convincing\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Agile Coach","src":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":991,"url":"https:\/\/robertkalweit.com\/en\/group-or-individual-coaching\/","url_meta":{"origin":578,"position":3},"title":"Group- or individual coaching","author":"admin","date":"29. June 2023","format":false,"excerpt":"Agile professionals are often seen as the experts for agile within their company. They are the go to person to discuss examples, scenarios, solutions and structure. Sometimes they\u2019re sparring partners for just about any business- or personal challenge people might face, so they themselves practice individual coaching with their fellow\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Agile Coach","src":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/05\/robertkalweit-service-Coach.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":11,"url":"https:\/\/robertkalweit.com\/en\/about-me\/","url_meta":{"origin":578,"position":4},"title":"About me","author":"Robert Kalweit","date":"16. October 2017","format":false,"excerpt":"Certified ScrumMaster, Scrum Product Owner and Scrum Professional, If-need-be Project Manager. Since 2007 loads of experience in complex projects with a teamsize of 3 to 10 developers. Agile Coaches Team Lead, thus coaching coaches and shaping processes for an organization of 100+ engineers. Having both perseverance and the willingness to\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Robert Kalweit, Agile Coach","src":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/robert-kalweit-agile-coach.jpeg?fit=1200%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/robert-kalweit-agile-coach.jpeg?fit=1200%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/robert-kalweit-agile-coach.jpeg?fit=1200%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/robert-kalweit-agile-coach.jpeg?fit=1200%2C1200&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/robert-kalweit-agile-coach.jpeg?fit=1200%2C1200&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":565,"url":"https:\/\/robertkalweit.com\/en\/agile-working\/","url_meta":{"origin":578,"position":5},"title":"Agile Working","author":"Robert Kalweit","date":"2. October 2020","format":false,"excerpt":"How I stay sharp regarding being an agile ambassador, conducting agile coaching and training is by being part of an actual team, walking the talk: Working agile on challenging projects both internally and externally. I consciously divide my time: Forming real teams out of strong (and strong-willed) individual contributors as\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Agile Working","src":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/shutterstock_674436445_s.jpg?fit=1200%2C704&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/shutterstock_674436445_s.jpg?fit=1200%2C704&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/shutterstock_674436445_s.jpg?fit=1200%2C704&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/shutterstock_674436445_s.jpg?fit=1200%2C704&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/robertkalweit.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/shutterstock_674436445_s.jpg?fit=1200%2C704&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/robertkalweit.com\/en\/wp-json\/wp\/v2\/pages\/578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/robertkalweit.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/robertkalweit.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/robertkalweit.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/robertkalweit.com\/en\/wp-json\/wp\/v2\/comments?post=578"}],"version-history":[{"count":8,"href":"https:\/\/robertkalweit.com\/en\/wp-json\/wp\/v2\/pages\/578\/revisions"}],"predecessor-version":[{"id":996,"href":"https:\/\/robertkalweit.com\/en\/wp-json\/wp\/v2\/pages\/578\/revisions\/996"}],"wp:attachment":[{"href":"https:\/\/robertkalweit.com\/en\/wp-json\/wp\/v2\/media?parent=578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}